Chapter 5. GroupWise Linux Client: E-Mailing and Calendaring

Contents

5.1. Getting Acquainted with the Main GroupWise Window
5.2. Using Different GroupWise Modes
5.3. Understanding Your Mailbox
5.4. Using the Toolbar
5.5. Using Shortcut Keys
5.6. For More Information

GroupWise® is a robust, dependable messaging and collaboration system that connects you to your universal mailbox anytime and anywhere. This section gives you an introductory overview of the GroupWise client to help you start using the GroupWise cross-platform client quickly and easily.

5.1. Getting Acquainted with the Main GroupWise Window

Your main work area in GroupWise is called the main window. From the main window of GroupWise, you can read your messages, schedule appointments, view your calendar, manage contacts, change the mode of GroupWise you are running in, open folders, open documents, and much more.

Figure 5.1. GroupWise Main Window

GroupWise Main Window

You can open more than one main window in GroupWise by clicking Window and then New Main Window. This is useful if you proxy for another user. You can look at your own main window and the main window belonging to the person you want to proxy for. You might also want to open a certain folder in one window, and look at your calendar in another. You can open as many main windows as your computer’s memory allows.

The basic components of the main window are explained below.

5.1.1. Toolbar

The toolbar lets you quickly accomplish common GroupWise tasks, such as opening the address book, sending mail messages, and finding an item. For information about the toolbar, see Section 5.4, “Using the Toolbar”.

5.1.2. Folder and Item List Header

The folder and item list header provides a drop-down list where you can select the mode of GroupWise you want to run (Online or Caching), select to open your archived or backup mailbox, and select a proxy mailbox.

5.1.3. Folder List

The folder list at the left of the main window lets you organize your GroupWise items. You can create new folders to store your items in. Next to any folder (except for shared folders), the number of unread items is shown in square brackets. Next to the sent items folder, the number in square brackets shows how many items are pending to be sent from Caching mode.

Here is what you’ll find in each of the default folders:

5.1.3.1. User Folder

Your user folder (indicated by your name) represents your GroupWise database. All folders in you Main Window are subfolders of your user folder.

5.1.3.2. Mailbox Folder

The Mailbox displays all the items you have received, with the exception of scheduled items (appointments, tasks, and reminder notes) you have accepted or declined. Accepted scheduled items are moved to the Calendar.

5.1.3.3. Sent Items Folder

The Sent Items folder displays all sent items from the Mailbox and Calendar. The Sent Items folder in versions prior to GroupWise 6.5 was a query folder, which had some differences from the current Sent Items folder.

The following is a comparison between the previous Sent Items Query folder and the current Sent Items folder.

Table 5.1. Comparison Between Sent Items Query Folder and Sent Items Folder

Sent Items Folder (Current)

Sent Items Query Folder (Previous)

All sent items reside in this folder unless they are moved to a folder other than the Mailbox or Calendar. If a sent item is moved to another folder, it no longer displays in the Sent Items folder.

No items actually reside in this folder. This folder is a Find Results folder, which means a Find is performed when you click the folder and the results of the Find (all sent items) are displayed in the folder. If you delete an item from this folder, the original item remains in its original folder and redisplays the next time you open this folder.

You can resend, reschedule, and retract sent items from this folder.

You can resend, reschedule, and retract sent items from this folder.


5.1.3.4. Calendar Folder

The Calendar folder Calendar Folder icon shows several calendar view options.

5.1.3.5. Contacts Folder

The Contacts folder, by default, represents the Frequent Contacts address book in the Address Book. Any modification you make in the Contacts Folder is also made in the Frequent Contacts address book.

From this folder, you can view, create and modify contacts, resources, organizations and groups.

Your proxies never see your Contacts folder.

5.1.3.6. Checklist Folder

Use the Checklist folder to create a task list. You can move any items (mail messages, phone messages, reminder notes, tasks, or appointments) to this folder and arrange them in the order you want. Each item is marked with a check box so that you can check items off as you complete them.

The following is a comparison between the Checklist folder and the Task List query folder (found in previous versions of GroupWise).

Table 5.2. Comparison Between Checklist Folder and Task List Folder

Checklist Folder

Task List Folder

This folder contains the following items:

  • Items you have moved to this folder

  • Items you have posted to this folder

  • Items that are part of a checklist that you have created in another folder

No items actually reside in this folder. This folder is a Find Results folder, which means a Find is performed when you click the folder and the results of the Find (all scheduled tasks) are displayed in the folder. If you delete an item from this folder, the original item remains in its original folder and redisplays the next time you open this folder.

Any item type can reside in this folder.

Only tasks show in this folder. Tasks are scheduled items that are associated with a due date.

To mark an item completed, click the check box next to the item in the Item List.

To mark an item completed, open the item, then click Completed.

 

Due dates are set by the person who sent you the task. If you post a task for yourself, you can set a due date.

 

To set the priority of an item, open the item, then type a priority in the Priority field.

Checklist items do not display in the Task List of the Calendar.

Tasks display in the Task List of the Calendar and can be marked Completed from the Calendar.

 

Tasks that are past due show as red in the Calendar.


5.1.3.7. Documents Folder

Your document references are organized in the Documents folder so you can locate them easily.

The Documents folder can contain only documents. If any other type of item is moved to this folder by a GroupWise client older than version 5.5, the item is deleted.

5.1.3.8. Cabinet Folder

The Cabinet contains all your personal folders. You can rearrange and nest folders by clicking Edit+Folders. You can change how the folders are sorted by right-clicking the Cabinet folder, clicking Properties, then selecting what you want to sort by.

5.1.3.9. Junk Mail Folder

All e-mail items from addresses and Internet domains that are junked through Junk Mail Handling are placed in the Junk Mail folder. This folder is not created in the folder list unless a Junk Mail option is enabled.

While Junk Mail options are enabled, this folder cannot be deleted. However, the folder can be renamed or moved to a different location in the folder list. If all Junk Mail options are disabled, the folder can be deleted. The folder can also be deleted if the Junk Mail Handling feature is disabled by the system administrator.

To delete items from the Junk Mail Folder, right-click the folder, click Empty Junk Mail Folder, then click Yes.

5.1.3.10. Trash Folder

All deleted mail and phone messages, appointments, tasks, documents, and reminder notes are stored in the Trash folder. Items in the Trash can be viewed, opened, or returned to your Mailbox before the Trash is emptied. (Emptying the Trash removes items in the Trash from the system.)

You can empty your entire Trash, or empty only selected items. Items in the Trash are automatically emptied according to the number days entered in the Cleanup tab in Environment Options, or you can empty the Trash manually. The system administrator might specify that your Trash is emptied automatically on a regular basis.

5.1.3.11. Shared Folders

A shared folder is like any other folder in your Cabinet, except other people have access to it. You can create shared folders or share existing personal folders in your Cabinet. You choose whom to share the folder with, and what rights to grant each user. Then, users can post messages to the shared folder, drag existing items into the folder, and create discussion threads. You can’t share system folders, which include the Cabinet, Trash, and Work In Progress folders.

5.1.4. Item List

The Item List on the right side of the Main Window displays your mail and phone messages, appointments, reminder notes, tasks, and document references. You can sort the Item List by clicking a column heading. To reverse the sort order, click the column heading a second time. For information about the icons used with different items, see Section 5.3.2, “Icons Appearing Next to Items in Your Mailbox and Calendar”.

5.1.5. QuickViewer

The QuickViewer opens below the Folder and Item List. You can quickly scan items and their attachments in the QuickViewer rather than open each item in another window.

5.2. Using Different GroupWise Modes

GroupWise provides two different ways to run the GroupWise client: Online mode and Caching mode.

You might be able to run GroupWise in either mode, or your system administrator might require that you use only a certain mode.

Most GroupWise features are available in all both GroupWise modes, with some exceptions. Subscribing to other users’ notifications is not available in Caching mode.

5.2.1. Online Mode

When you use Online mode, you are connected to your post office on the network. Your mailbox displays the messages and information stored in your network mailbox (also called your Online Mailbox). Online mode is connected to your network mailbox continuously. In Online mode, if your Post Office Agent shuts down or you lose your network connection, you temporarily lose your connection to your mailbox.

You should use this mode if you do not have a lot of network traffic, or if you use several different workstations and do not want to download a local mailbox to each one.

5.2.2. Caching Mode

Caching mode stores a copy of your network mailbox, including your messages and other information, on your local drive. This allows you to use GroupWise whether or not your network or Post Office Agent is available. Because you are not connected to the network all the time, this mode cuts down on network traffic and has the best performance. A connection is made automatically to retrieve and send new messages. All updates are performed in the background so your work is not interrupted.

To use Caching mode, the client installation must be a standard installation, not a workstation installation.

You should use this mode if you have enough disk space on your local drive to store your mailbox.

Several users can set up their Caching Mailboxes on a single shared computer.

5.3. Understanding Your Mailbox

All of your items, whether you send or receive them, are stored in your GroupWise Mailbox. You can quickly display only received items, sent items, posted items, or draft items by clicking a setting on the Display drop-down list. You can further restrict which items display in your Mailbox by using filters.

You can organize your messages by moving them into folders within your Cabinet, and you can create new folders as necessary.

5.3.1. Bolded Items in Your Mailbox

All unopened items in your Mailbox are bolded to help you easily identify which items and documents you have not yet read. The icon appearing next to an item also indicates if it is unopened.

Sent items are also bolded to show when they are queued but not uploaded, status information has not been received about the item being delivered, or they have not yet been transferred to the Internet.

5.3.2. Icons Appearing Next to Items in Your Mailbox and Calendar

The icons that appear next to items in your Mailbox and Calendar show information about the items. The following table explains what each icon means.

Table 5.3. Icon Descriptions

Icon

Description

Next to an item you have sent in Caching mode, the icon indicates that the item has been queued, but the queue has not been uploaded. After the item has been uploaded, this icon indicates that status information has not been received about the item being delivered to the destination post office or transferred to the Internet.

Next to the Sent Items folder, the icon indicates that there is at least one item that has been queued but has not been uploaded.

Appears next to an item you have sent. If the item has been opened by at least one person, this icon appears until all recipients have 1) opened the mail, phone message, or reminder note; 2) accepted the appointment; or 3) completed the task.

Appears next to an item you have sent. The item couldn’t be delivered to the destination post office or it failed to transfer to the Internet.

Appears next to an item you have sent. Next to an appointment or task, this icon indicates that at least one person has declined/deleted the item. Next to a mail message, phone message, or reminder note, this icon indicates that at least one person has deleted the item without opening it.

One or more attachments are included with the item.

One or more sound annotations are included with the item, or the item is a voice mail message.

Draft item.

Appears next to an item you have sent.

Appears next to an item you have replied to.

Appears next to an item you have forwarded.

Appears next to an item you have delegated.

Appears next to an item you have replied to and forwarded

Appears next to an item you have replied to and delegated.

Appears next to an item you have forwarded and delegated.

Appears next to an item you have replied to, forwarded, and delegated

Posted item.

Specific version of a document.

Official version of a document.

Unopened mail message with a low, standard, or high priority.

Opened mail message with a low, standard, or high priority.

Unopened appointment with a low, standard, or high priority.

Opened appointment with a low, standard, or high priority.

Unopened task with a low, standard, or high priority.

Opened task with a low, standard, or high priority.

Unopened reminder note with a low, standard, or high priority.

Opened reminder note with a low, standard, or high priority.

Unopened phone message with a low, standard, or high priority.

Opened phone message with a low, standard, or high priority.

The sender has requested that you reply to this item. The item can be a low, standard, or high priority.

Appears in a Busy Search. If it appears to the left of a username or resource, you can click a scheduled time across from the username or resource on the Individual Schedules tab to display more information about the appointment in the box below. However, the user or resource owner must give you appointment Read rights in the Access List before this icon appears.

Appears on your Calendar, indicates an alarm is set for the item.

Appears on your Calendar, indicates the item is a group appointment, reminder note, or task.

Appears on your Calendar, indicates the item is marked private.

Appears on your Calendar, indicates that you declined the item but didn’t delete it.


5.4. Using the Toolbar

Use the toolbar to access many of the features and options found in GroupWise. The toolbar at the top of a folder or item is context sensitive; it changes to provide the options you need most in that location.

5.5. Using Shortcut Keys

You can use a number of shortcut keys in GroupWise for accessibility or to save time when you perform various operations. The table below lists some of these keystrokes, what they do, and the context where they work.

Table 5.4. Shortcut Keys

Keystroke

Action

Where It Works

F1

Open online help

Main Window, Calendar, item, dialog box

F2

Search for text.

In an item

F5

Refresh the view

Main Window, Calendar

F7

Opens the Spell Checker

In an item

F8

Mark the selected item private

Item List

F9

Open the font dialog box

In an item

Ctrl+A

Select all items; select all text

Item List; text

Ctrl+B

Bold text

In text

Ctrl+C

Copy selected text

In text

Ctrl+F

Open the Find dialog box

Main Window, Calendar, item, dialog box

Ctrl+G

Go to today’s date

Calendar

Ctrl+I

Italicize text

In text

Ctrl+L

Attach a file to a message

In an item

Ctrl+M

Open a new mail message

Main Window, Calendar, item, dialog box

Ctrl+O

Open the selected message

Item List

Ctrl+P

Open the Print dialog box

Main Window, item

Ctrl+Q

Turn the QuickViewer on and off

Main Window, Calendar

Ctrl+R

Mark the selected item unread

Item List

Ctrl+S

Save a draft in the Work in Progress folder

In an item

Ctrl+U

Underline text

In text

Ctrl+V

Paste selected text

In text

Ctrl+X

Cut selected text

In text

Ctrl+Z

Undo the last action

In text

Ctrl+Up-arrow

or

Ctrl+Down-arrow

Opens the previous or next item

In an item

Ctrl+Shift+Left-arrow

or

Ctrl+Shift+Right-arrow

Select text one word at a time

In text

Ctrl+Shift+A

Open a new appointment

Main Window, Calendar, item, dialog box

Ctrl+Shift+T

Open a new task

Main Window, Calendar, item, dialog box

Ctrl+Shift+R

Open a new reminder note

Main Window, Calendar, item, dialog box

Ctrl+Shift+P

Open a new phone message

Main Window, Calendar, item, dialog box

Alt+F4

From the Main Window or Calendar, exit GroupWise.

From an item, exit the item.

From a dialog box, exit the dialog box.

Main Window, Calendar, item, dialog box

Alt + [letter]

Activate the menu bar (Use the underlined letters in the menu names)

Main Window, Calendar, item

Alt+D

Send item

In a new item

Alt+S

Send item

In a new item

Alt+Enter

Display the properties of the selected item

Item List

Alt+Del

Delete an item

In an item

Shift+Left-arrow

or

Shift+Right-arrow

Select text one character at a time

In text

Shift+End

or

Shift+Home

Select text to the end or beginning of a line

In text

Shift + [letter]

In the Folder List, Shift + the first letter of a subfolder name goes to the subfolder.

Folder list

Tab

Cycle through fields, buttons, and areas

Main Window, Calendar, dialog box, item

Shift+Tab

Reverse the order of cycling through fields, buttons, and areas

Main Window, Calendar, dialog box, item

Ctrl+Tab

In text, indent the text.

In a tabbed dialog box, open the next tab.

In text, dialog box

Alt+Up Arrow

Zooms in the message body of an item.

In an item

Alt+Down Arrow

Zooms out the message body of an item.

In an item


5.6. For More Information

You can learn more about GroupWise from the following resources.

5.6.1. Online Help

Complete user documentation is available in Help. In the Main Window, click Help+Help Topics, then use the Contents tab, Index tab, or Search tab to locate the help topics you want.

5.6.2. GroupWise 7 Documentation Web Page

For the latest version of the GroupWise user guide and for extensive GroupWise administration documentation, go to the GroupWise 7 area on the Novell Documentation Web site (http://www.novell.com/documentation/gw7).

This user guide is also available from the GroupWise client by clicking Help+User Guide.

5.6.3. GroupWise Cool Solutions Web Community

At GroupWise Cool Solutions, you’ll find tips, tricks, feature articles, and answers to frequent questions. In the Main Window, click Help+Cool Solutions Web Community or go to http://www.novell.com/coolsolutions/gwmag.


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