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GroupWise® is a robust, dependable messaging and collaboration system that connects you to your universal mailbox anytime and anywhere. This section gives you an introductory overview of the GroupWise client to help you start using the GroupWise cross-platform client quickly and easily.
Your main work area in GroupWise is called the main window. From the main window of GroupWise, you can read your messages, schedule appointments, view your calendar, manage contacts, change the mode of GroupWise you are running in, open folders, open documents, and much more.
You can open more than one main window in GroupWise by clicking and then . This is useful if you proxy for another user. You can look at your own main window and the main window belonging to the person you want to proxy for. You might also want to open a certain folder in one window, and look at your calendar in another. You can open as many main windows as your computer’s memory allows.
The basic components of the main window are explained below.
The toolbar lets you quickly accomplish common GroupWise tasks, such as opening the address book, sending mail messages, and finding an item. For information about the toolbar, see Section 5.4, “Using the Toolbar”.
The folder and item list header provides a drop-down list where you can select the mode of GroupWise you want to run (Online or Caching), select to open your archived or backup mailbox, and select a proxy mailbox.
The folder list at the left of the main window lets you organize your GroupWise items. You can create new folders to store your items in. Next to any folder (except for shared folders), the number of unread items is shown in square brackets. Next to the sent items folder, the number in square brackets shows how many items are pending to be sent from Caching mode.
Here is what you’ll find in each of the default folders:
Your user folder (indicated by your name) represents your GroupWise database. All folders in you Main Window are subfolders of your user folder.
The Mailbox displays all the items you have received, with the exception of scheduled items (appointments, tasks, and reminder notes) you have accepted or declined. Accepted scheduled items are moved to the Calendar.
The folder displays all sent items from the Mailbox and Calendar. The folder in versions prior to GroupWise 6.5 was a query folder, which had some differences from the current folder.
The following is a comparison between the previous folder and the current folder.
Table 5.1. Comparison Between Sent Items Query Folder and Sent Items Folder¶
The Calendar folder
shows several calendar view options.
The Contacts folder, by default, represents the Frequent Contacts address book in the Address Book. Any modification you make in the Contacts Folder is also made in the Frequent Contacts address book.
From this folder, you can view, create and modify contacts, resources, organizations and groups.
Your proxies never see your Contacts folder.
Use the Checklist folder to create a task list. You can move any items (mail messages, phone messages, reminder notes, tasks, or appointments) to this folder and arrange them in the order you want. Each item is marked with a check box so that you can check items off as you complete them.
The following is a comparison between the Checklist folder and the Task List query folder (found in previous versions of GroupWise).
Table 5.2. Comparison Between Checklist Folder and Task List Folder¶
Your document references are organized in the Documents folder so you can locate them easily.
The Documents folder can contain only documents. If any other type of item is moved to this folder by a GroupWise client older than version 5.5, the item is deleted.
The Cabinet contains all your personal folders. You can rearrange and nest folders by clicking +. You can change how the folders are sorted by right-clicking the folder, clicking , then selecting what you want to sort by.
All e-mail items from addresses and Internet domains that are junked through Junk Mail Handling are placed in the Junk Mail folder. This folder is not created in the folder list unless a Junk Mail option is enabled.
While Junk Mail options are enabled, this folder cannot be deleted. However, the folder can be renamed or moved to a different location in the folder list. If all Junk Mail options are disabled, the folder can be deleted. The folder can also be deleted if the Junk Mail Handling feature is disabled by the system administrator.
To delete items from the Junk Mail Folder, right-click the folder, click , then click Yes.
All deleted mail and phone messages, appointments, tasks, documents, and reminder notes are stored in the Trash folder. Items in the Trash can be viewed, opened, or returned to your Mailbox before the Trash is emptied. (Emptying the Trash removes items in the Trash from the system.)
You can empty your entire Trash, or empty only selected items. Items in the Trash are automatically emptied according to the number days entered in the Cleanup tab in Environment Options, or you can empty the Trash manually. The system administrator might specify that your Trash is emptied automatically on a regular basis.
A shared folder is like any other folder in your Cabinet, except other people have access to it. You can create shared folders or share existing personal folders in your Cabinet. You choose whom to share the folder with, and what rights to grant each user. Then, users can post messages to the shared folder, drag existing items into the folder, and create discussion threads. You can’t share system folders, which include the Cabinet, Trash, and Work In Progress folders.
The Item List on the right side of the Main Window displays your mail and phone messages, appointments, reminder notes, tasks, and document references. You can sort the Item List by clicking a column heading. To reverse the sort order, click the column heading a second time. For information about the icons used with different items, see Section 5.3.2, “Icons Appearing Next to Items in Your Mailbox and Calendar”.
The QuickViewer opens below the Folder and Item List. You can quickly scan items and their attachments in the QuickViewer rather than open each item in another window.
GroupWise provides two different ways to run the GroupWise client: Online mode and Caching mode.
You might be able to run GroupWise in either mode, or your system administrator might require that you use only a certain mode.
Most GroupWise features are available in all both GroupWise modes, with some exceptions. Subscribing to other users’ notifications is not available in Caching mode.
When you use Online mode, you are connected to your post office on the network. Your mailbox displays the messages and information stored in your network mailbox (also called your Online Mailbox). Online mode is connected to your network mailbox continuously. In Online mode, if your Post Office Agent shuts down or you lose your network connection, you temporarily lose your connection to your mailbox.
You should use this mode if you do not have a lot of network traffic, or if you use several different workstations and do not want to download a local mailbox to each one.
Caching mode stores a copy of your network mailbox, including your messages and other information, on your local drive. This allows you to use GroupWise whether or not your network or Post Office Agent is available. Because you are not connected to the network all the time, this mode cuts down on network traffic and has the best performance. A connection is made automatically to retrieve and send new messages. All updates are performed in the background so your work is not interrupted.
To use Caching mode, the client installation must be a standard installation, not a workstation installation.
You should use this mode if you have enough disk space on your local drive to store your mailbox.
Several users can set up their Caching Mailboxes on a single shared computer.
All of your items, whether you send or receive them, are stored in your GroupWise Mailbox. You can quickly display only received items, sent items, posted items, or draft items by clicking a setting on the Display drop-down list. You can further restrict which items display in your Mailbox by using filters.
You can organize your messages by moving them into folders within your Cabinet, and you can create new folders as necessary.
All unopened items in your Mailbox are bolded to help you easily identify which items and documents you have not yet read. The icon appearing next to an item also indicates if it is unopened.
Sent items are also bolded to show when they are queued but not uploaded, status information has not been received about the item being delivered, or they have not yet been transferred to the Internet.
The icons that appear next to items in your Mailbox and Calendar show information about the items. The following table explains what each icon means.
Table 5.3. Icon Descriptions¶
Use the toolbar to access many of the features and options found in GroupWise. The toolbar at the top of a folder or item is context sensitive; it changes to provide the options you need most in that location.
You can use a number of shortcut keys in GroupWise for accessibility or to save time when you perform various operations. The table below lists some of these keystrokes, what they do, and the context where they work.
Table 5.4. Shortcut Keys¶
You can learn more about GroupWise from the following resources.
Complete user documentation is available in Help. In the Main Window, click +, then use the Contents tab, Index tab, or Search tab to locate the help topics you want.
For the latest version of the GroupWise user guide and for extensive GroupWise administration documentation, go to the GroupWise 7 area on the Novell Documentation Web site (http://www.novell.com/documentation/gw7).
This user guide is also available from the GroupWise client by clicking +.
At GroupWise Cool Solutions, you’ll find tips, tricks, feature articles, and answers to frequent questions. In the Main Window, click + or go to http://www.novell.com/coolsolutions/gwmag.