13.3. Troubleshooting

SUSE Linux Enterprise Desktop Documentation Chapter 13. Managing Network Connections / 13.3. Troubleshooting
	13.2. KInternet		Chapter 14. Browsing with Konqueror

Connection problems can occur. Methods for resolving and preventing these problems depend on the tool used.

13.3.1. KNetworkManager

Some common problems related to KNetworkManager include the applet not starting, a missing VPN option, and issues with SCPM.

13.3.1.1. NetworkManager Desktop Applet Does Not Start

The KNetworkManager applet should start automatically if the network is set up for NetworkManager control. If the applet does not start, first make sure that the package NetworkManager-kde is installed.

If the desktop applet is installed but is not running for some reason (perhaps you quit it accidentally), start it manually. To start the applet manually, run knetworkmanager from a command prompt.

13.3.1.2. NetworkManager Applet Does Not Include the VPN Option

NetworkManager, applets, and VPN support for NetworkManager are distributed in separate packages. If your NetworkManager applet does not include the VPN option, check if the package with NetworkManager support for your VPN technology is installed.

VPN support is included in following packages:

NovellVPN—package NetworkManager-novellvpn
OpenVPN—package NetworkManager-openvpn
vpnc (Cisco)—package NetworkManager-vpns

13.3.1.3. SCPM Does Not Switch the Network Configuration

You are probably using SCPM together with NetworkManager. NetworkManager is not currently able to work with SCPM profiles. Do not use NetworkManager together with SCPM when SCPM profiles also change network settings. To use SCPM and NetworkManager at the same time, disable the network resource in SCPM configuration.

13.3.2. KInternet

Problems related to KInternet include the applet not starting or not all devices appearing.

13.3.2.1. KInternet Desktop Applet Does Not Start

If KInternet does not start automatically, first make sure that the package kinternet is installed. If KInternet is installed but is not running for some reason, you can start it manually. To start it manually, run kinternet from a command prompt.

13.3.2.2. KInternet Does Not Include All Devices

Only configured modems are visible in KInternet by default. To enable other network interfaces in KInternet, enable User Controlled device activation in the appropriate YaST network dialog.