Attributes

The following attributes are carried with each issue:

Class

should be custom configured, e.g. {System, Software, Hardware, User Documentation, Electrical Installation, Roof, etc.}. The available classes are project dependent.

State

as described in the previous chapter

Priority

can be any of {immediate, occasionally, soon} and describes how fast a solution is needed

Severity

can be any of {non-critical, serious, critical} and describes how seriously the user of a system is effected as long as the issue isn't being completed

List

describes the type of list, for example Problem Report, Action Item, Feature Request, Risk, Work Package etc..

Originator

the $ORIGINATOR of the issue or his representative as described previously in the role definitions

Manager

the $MANAGER of the issue; can be the $PM, or the person responsible for the subsystem, or the person responsible for the issue

Responsible

the person currently responsible for the issue ($RESPONSIBLE), as described previously in the role definitions

Create Date

when the issue arrived

Last Modified

when the issue was last modified. State change modifications dates are recorded separately, however. The modification itself is not being traced, only its date, what attributes were effected and who carried it out.

Created by

who created the issue

Project

The project to whom this issue belongs. A single issue has to belong to exactly one project.

Subsystem

The subsystem within a project to whom this issue belongs. A single issue has to belong to exactly one subsystem.

Release

The release of a project to whom this issue belongs. A single issue has to belong to exactly one release. If for instance a problem report covers more than one release it has to be copied to the several releases. This facilitates release independent bug fixing (e.g. a bug is fixed in a later release but remains in a previous release)

Build

Some string with up to 25 characters representing a build number.